Kim@sophos may want to pass this along to her engineers to inform the public about something major like a command line change. To uninstall, we strongly recommend using the standard product uninstaller first. Run uninstallcli.exe. Click through the list and locate the first Sophos component you need to uninstall. Log in to Sophos Central by Admin account -> Select the workstation or server you want to remove Sophos software; Click Disable Tamper Protection; Download Sophos ZAP Tool. Email Gateway. The following sections are covered: Endpoint. This thread was automatically locked due to age. Command line parameters for using setup.exe file that relates to Endpoint Protection Location By default, setup.exe is located in the root directory of each update location. This knowledge base article provides a list of links on how to uninstall different Sophos products. Is there any File batch or script that can remove sophos definitely plzz. Finally, we copy our RemoveSophosWithTamperEnabled.ps1 file, SAV-msi-uninstall.bat file, and readme.txt into a single folder. SophosZap is a last resort command line clean-up tool focused on uninstalling Sophos Endpoint products to revert a device to a clean state. If the uninstall fails, extract the SDU logs from the affected endpoint or server. If that works, then try this: - disable tamper protection. Yes, you will need to disable tamper protection globally if you are uninstalling Sophos Endpoint from the bulk of computers and then you can uninstall using the command line or batch file as you have mentioned. SophosZap is a last resort command line clean-up tool focused on uninstalling Sophos Endpoint products to revert a device to a clean state. Related information. -After copying all the uninstall strings, save the new file with a .bat extension. Remove Sophos by running the uninstall strings one at a time or create and use a batch file. "C:\Program Files\Sophos\Sophos Endpoint Agent\uninstallcli.exe". There is no command-line option for installation from an update cache. On an endpoint computer open the registry editor (Start | Run | Type: regedit.exe | Press return). Applies to the following Sophos products and versions. Sophos Central Endpoint and Server: Uninstall Sophos using the command line or a batch file. The installer automatically assesses connectivity to any update caches set up in the Sophos Central account and installs from them. -Open the text files produced in step number 4 using Notepad or any text editor. Not Product Specific. Copy the string into a . Note: For more information, go to Sophos Central Endpoint and Server: How to uninstall Sophos using the command line or a batch file. Go to C:\Program Files\Sophos\Sophos Endpoint Agent. Sophos Endpoint: Command line parameters used by setup.exe. The readme.txt file has the following instructions for running the scripts. Sophos ZAP tool is a last resort command line clean up tool to uninstall . . Encryption. - DONT stop any sophos services. Script UNISTALL SOPHOS ENDPOINT. 1 - Disable tamper protection: Sophos Home Windows -How to disable Tamper protection 2 - Download SophosZap by clicking here 3 - Open an Administrative command prompt (Right-click on command prompt and select "Run as administrator") and navigate to the file location of SophosZap.exe by typing cd followed by the location where the file was downloaded. If the uninstall fails, gather the SDU logs from the affected endpoint and send a copy to Sophos Support. For me (german), Sophos AV contains "MsiExec.exe /X {15C418EB-7675-42BE-B2B3-281952DA014D}", so to . It was meant to run from elevated command prompt or right-click run as admin from File Explorer (hence the pauses). This knowledge base article gives an overview of the command-line options that can be used with the new installer. Server. Sophos Exploit Prevention or Sophos CryptoGuard (on a Server) Sophos Clean; Sophos Patch Agent; Sophos Endpoint Defense ; Restart the computer. To uninstall Sophos Endpoint from the computer or server, do as follows: Sign in to the computer or server using an admin account. Alternatively, go to Settings > Apps (on Windows 10) and uninstall Sophos Endpoint there. Another option to uninstall Sophos is to use SophosZap. Open PowerShell as Administrator. . Installer command-line options for Windows. Sophos uninstall with command line access. For more information on Sophos Central see Frequently Asked Questions (FAQs). From the Sophos Enterprise Console: \\servername\SophosUpdate\CIDs\Sxxx\SAVSCFXP. Save the file and change its extension from .txt to .bat. I have used Intune to test uninstalling the Sophos agent. Try the batch file on a test computer. Here's the script I am using: net stop "SAVService". If I revisit the script, I'll add logging and the suggestions from @boftr. Try installing that onto the machine to see if it is able to install successfully and clean up the existing Sophos install with a nice new fresh one. Number of Views 1.82K. Go up to Central and grab the latest full PC protection package/installer. Only use SophosZap when all other uninstall options have failed as this tool uses heuristics to identify Sophos components . Copy RemoveSophosWithTamperEnabled.ps1 and .bat scripts to c:\Admin. Run the command: Uninstalling . -Copy the uninstall strings on a new file. In the list of values find the 'UninstallString', right-click it and select 'Modify'. The uninstall script deletes: All entries from the system startup that are associated with Sophos Anti-Virus. net stop "Sophos AutoUpdate Service". :Sophos AutoUpdate XG Endpoint (6.0.457.0) Server (6.0.457.0) MsiExec.exe /qn /X {72E136F7-3751-422E-AC7A-1B2E46391909} REBOOT=ReallySuppress. Start a Command Prompt as an administrator. 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